One and Only Tariff

Roam Like At Home

Further to new EU legislation to end roaming charges in the EU, you can now use your UK allowance in the EU at no additional cost. This applies to mobile, SIMO, tablet and MBB plans.

When?

From 15th June 2017

Destinations Covered by the Changes

The 45 destinations listed below are covered by the changes:

Europe Zone 1
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French territories, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden.

Europe Zone 2
Albania, Bosnia & Herzegovina, Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino, Switzerland, Turkey.

Vodafone Euro Traveller will be retired

Vodafone Euro Traveller (ET) will be retired as of 15th June 2017.

Vodafone World Traveller Select adjustments

Vodafone World Traveller Select (WTS) will be updated from 15th June 2017 alongside the retirement of Vodafone Euro Traveller to ensure it no longer charges a daily rate for users roaming in EU Zone 1 or 2. However, for £5.00 excl. VAT per day, users will still be able to access their UK/EU allowances whilst in the following destinations:

Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Barbados, Bermuda, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Grenada, Guatemala, Guyana, Haiti, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Kenya, Lesotho, Mexico, Mozambique, New Zealand, Panama, Peru, Puerto Rico, Qatar, Russia, Saba, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Thailand, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, USA and US Virgin Islands.

Testimonials
“Having Synergy manage our Vodafone account has taken so much of the hassle away from having to deal with call centre staff at Vodafone. We get straightforward, common sense advice with Synergy and they now manage all our communications not just the mobiles.”
Avtar Singh
Hyde Properties
“We’ve dealt with Synergy for almost 8 years now. With Synergy we enjoy competitive pricing but just as importantly for our business, we get a fast and efficient service. Looking forward to 10 years and beyond, great service guys!”
Navin Acharya
London Contractors
“Thank you so much for your help, you solved my problem brilliantly. I don’t know how I would have dealt with all of this without you, I really appreciate it.”
Louise Young
Care Solutions
“Many thanks for your help, a cracking service as usual.”
Chris Butcher
Flow Logistics
“Cheers for sorting the guys’ phones out, first-class service as usual.”
Nic Lacroix
Hill Associates
“Well done on this transition, you've done a great job at getting us all consolidated for which we are very grateful.”
Joe Gillespie
Innovation Centre
“We recently had an issue with one of our phones and we just wanted to let you know that we were extremely pleased with our Account Manager’s involvement in the matter. He was excellent at providing updates and ensuring the matter was resolved efficiently. Thank you.”
Chris Rock
Fitness International
"Having been with Synergy Mobile since June 2007, we were pleased to extend the good relationship that had been built and to switch providers on all landline services early this year. The transition was painless and we look forward to continuing with Synergy and our Account Manager for many years.”
Jan Lowry
Consulting Engineers
“I have so many companies chasing me for mobile phone sales/contracts and always say they will save me money … with most of these companies I politely send them on their way – obviously it is sensible and cost-effective for me to check on my deal and charges for my 24 mobiles but worry not as you always beat them.”
Hazel Saunders
Fridge Rentals
“We have dealt with Synergy for over seven years and have always found them to be polite, friendly and efficient. They have helped us negotiate and renew several landline and mobile contracts, always ensuring the best dealt for us.”
Trevor Dalton
First Choice
“I am always pleased and even surprised when I or my Company receives very good service however with Synergy I am very happy to say that I have come to expect it from you because you always exceed expectations!”
Lee Williams
Marston & Son
“A reliable and dependable service from you always, again my thanks to you. I look forward to meeting with you soon to discuss my next 2 year contract with you.”
Alan Brown
Express Couriers
Our Clients
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