Vodafone has confirmed that it is no longer offering free Wi-Fi coverage to customers during journeys on the London Underground.
The mobile provider recently revealed on Twitter that it had pulled the service from its plans nine years after partnering with Virgin Media to help people “stay connected” at stations across the English capital.
Virgin Media currently runs the service that brings Wi-Fi to 260 stations and resells the coverage to other networks, including EE, O2 and Three.
Vodafone was one of the initial companies to register back in 2012, but the service appears to have stopped working for its customers during the last couple of months.
The change means that they will now be unable to log on and use Wi-Fi, but they can purchase a Virgin Media Wi-Fi Pass for £2/day or £15/month.
Vodafone stated that mobile 4G will also still be available on the Jubilee Line due to its deal with Transport for London.
It added: “We also continue to invest in our network above ground across London, with coverage improvements at key stations, including Charing Cross, London Bridge and Waterloo in particular.”
While extending 4G should improve the quality of its cellular network, customers will still have to use up their data allowances to connect to the internet.
Below ground, it also means that Vodafone customers may be left without any mobile coverage or access to Wi-Fi, so they might not be able to get up-to-date live travel information.